Terms of Service
Cancellation of Orders:
If you choose to cancel an order after confirmation, please reach out to us promptly. We will make every effort to accommodate your request, taking into account the order status and circumstances. However, once an order has entered the shipping phase, it becomes non-cancellable.
Customer Support:
Our commitment to providing outstanding customer support is unwavering. We address inquiries related to purchases, product usage, or general customer service. Our support team is accessible through email, live chat, or telephone, aiming to provide you with a satisfactory resolution.
Limitation of Liability:
To the fullest extent permitted by law, we disclaim any liability for direct, indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability limitations extend to claims based on breach of contract, tort, or any other legal theory.
Claims of Intellectual Property Infringement:
If you believe that the content on our website violates your intellectual property rights, please provide relevant evidence and contact us. We will promptly investigate and address any substantiated infringement complaints.
Applicable Law and Dispute Resolution:
Our Terms of Service are governed by the applicable laws of the jurisdiction. Disputes arising from our Terms of Service will seek resolution through amicable negotiations. If negotiations prove unsuccessful, the dispute may be referred to the appropriate court for resolution.
Notification of Changes:
We reserve the right to amend the Terms of Service at our discretion. In the case of significant modifications, we will notify you through a website announcement or direct notification. By continuing to use our website, you acknowledge acceptance of the revised Terms of Service.
For further inquiries or concerns, please feel free to contact us via email at [email protected]. We are dedicated to assisting you.
Best Regards,
TO SOUTH TRADING LIMITED